Shipt started their background check on me 3 weeks ago and today I got the results. they rejected me due to my report, it has some criminal records that made me an unsuitable employee. The deal is that no criminal records should be reported, because I was never arrested nor involved in any criminal affairs. The article I found about my problem, says that there are some solutions and I can dispute the information. With whom I should dispute the information, with the background check company or with the Shipt itself? How long does it typically take to correct the information?
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In situations like these, it's advisable to dispute the information directly with the background check company that conducted the report. They are responsible for ensuring the accuracy of the information they provide to employers.
You can follow the steps outlined in the article you found at https://consumerattorneys.com/article/shipt-background-check, which seems to be a helpful resource. It likely provides guidance on the dispute process and how to address inaccuracies in your background check report. Remember to gather any supporting documentation you may have to substantiate your claim of no criminal records.
The duration of the correction process can vary, but many background check disputes are typically resolved within 30 days. It's crucial to act promptly, providing the necessary information and documentation to expedite the correction process.
If you have any specific questions or concerns during this process, consider reaching out to a consumer attorney for personalized advice. They can guide you through the steps and help ensure your rights are protected.
I hope this information proves useful, and I wish you the best of luck in resolving this matter with Shipt's background check.