Shipt started their background check on me 3 weeks ago and today I got the results. they rejected me due to my report, it has some criminal records that made me an unsuitable employee. The deal is that no criminal records should be reported, because I was never arrested nor involved in any criminal affairs. The article I found about my problem, says that there are some solutions and I can dispute the information. With whom I should dispute the information, with the background check company or with the Shipt itself? How long does it typically take to correct the information?